artistreelogo315x80

Wait Time

Items designated as Already Made and Ready to Ship will be mailed within two business days. Items made to order wait times will vary according to order volume at the time of your order. Average is about two weeks. For a closer estimate you may contact me by email using the Contact the Artist link. If you need your made to order item expedited to be delivered within seven business days or less, use the Rush Order checkbox provided in the shopping cart. The charge for this service is 25% of the order total. Custom orders and commissions can take a month or more, but this also will vary according to order volume and according to the nature of the special request.

Payment

All majory credit cards are accepted via secure server: VISA, MasterCard, Discover/Novus, and American Express. Google and PayPal payment options are also available at checkout.

Shipping

Artistree shipping is by provided by First-Class Mail, Priority Mail, or Express Mail through the United States Postal Service with delivery worldwide via First-Class Mail International®, Priority Mail International® and Express Mail International® to most countries.

Returns

If for any reason you are not completely satisfied with your purchase, you may return it within seven days for exchange or for credit, less the shipping cost. Items returned for exhange or credit must be packaged carefully and must be received in pristine condition. All items must be accompanied by the original receipt. Wooden rings are returnable for replacement only (see Wood Ring pages for details). Dale carefully inspects and tests every item that he makes for structural integrity before shipment. Please contact him by email within 2 days of receipt if anything you receive is flawed in any way. Dale will repair or exchange the item free of charge. This offer will not apply to any item damaged by the purchaser due to accident or abuse.

Privacy

Your privacy is paramount. Any information you supply is completely secure and is never shared with third parties.

This site and its contents copyright 1994-2016 by Dale Randles

website security